FIVE YEARS. NEW NAME. SAME MISSION.
We Turn Growing Organizations Into Operational Ones.
RBI Consulting Group helps small businesses, nonprofits, higher education, and municipal government build the systems, structures, and leadership capacity to scale with confidence.
OUR APPROACH
The Operational Organization Framework™
Every RBI engagement follows the same four-stage method — the Operational Organization Framework™ — that moves organizations from scattered effort to self-sustaining excellence.
1
Diagnosis
See Clearly
Surface the operational gap. Understand where complexity has outpaced capacity. Identify the root causes — role ambiguity, authority gaps, process failures — before anything gets designed or built.
2
Architecture
Design Well
Design the operational foundation. Build the role clarity, decision rights, governance structures, and process frameworks the organization needs — for how it works now and where it’s going.
3
Implementation
Built to Last
Embed the system into how people actually work. Transfer ownership from the consultant’s recommendations to the organization’s daily practice. This is where accountability, culture, and infrastructure meet.
4
Maturity
Sustain Excellence
Sustain operational excellence without constant intervention. The system measures itself, catches its own drift, and improves. This is the destination — not a project end date, but an organizational capability.
Growth comes from unlocking the power of processes, procedures, and workflows in a systemic way and building the scaffolding to support expansion in whichever direction it happens, deeper or wider.
HOW WE HELP
Align the people, systems, and structure behind your strategy.
Are you the CEO or Founder of a growing small business? Or maybe you’re the Executive Director of a nonprofit that’s looking to scale.
The #1 issue our clients face is ineffective or nonexistent operating systems that hinder growth. That’s not a hard fix because, with my expertise and proven strategies, we can quickly identify and address these issues through our operations audit process.
WHY WORK WITH US
Why Leaders Hire RBI
1. Procedures
Establish clear standards for consistent results.
2. Processes
Streamline how work gets done.
3. Workflows
Automate tasks to drive efficiency and scale.
Over 25 Years of Leadership Experience
I’m Mike Lisle, the Operations Consultant who guides small businesses, nonprofits, municipal government, and higher education to achieve operational excellence. With over 25 years of leadership experience, I’ve had the opportunity to sit in nearly every C-suite chair, allowing me to understand how strategic finance, marketing, and operations all work together.
In addition to my work as a consultant and fractional COO, I also provide executive mentoring and coaching to new and emerging leaders, ensuring a comprehensive approach to operational improvement.
If you lack standard operating procedures, efficient processes, or automated workflows and you are committed to scaling your organization, then we should talk. Connect with me on LinkedIn or use my calendar link to schedule a time to chat.
Our mission is to help small businesses and nonprofits build operational systems that maximize efficiency and drive strategic growth.
“Mike expertly guided us through a thoughtful, inclusive, and thorough strategic planning process that not only clarified our mission and goals, but produced a plan that is both visionary and actionable. His ability to facilitate honest conversations, synthesize diverse input, and keep the process moving forward with purpose was exceptional. The resulting strategic plan is a true roadmap for our future, and we’re confident it will guide our growth and impact for years to come.”
Ginni Vicini, Executive Director, Keys to Change
Mike is very knowledgeable in nonprofits and governance. He is responsive and provides actionable solutions that lead to positive outcomes! His direction has been invaluable to the development of our organization. Working with RBI Consulting Group has been our wisest and most valuable investment.
Lindsay Spurgeon, Executive Director, NeoHERO Foundation
